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How kis711 Handles Your Personal Data

At kis711, your personal data is collected only for the purposes of running your account, processing transactions via Touch 'n Go, GrabPay, Boost dan FPX, and keeping your…

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What This Policy Covers and Where It Applies

kis711 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data we process when you create and use a kis711 account. The scope covers data gathered at registration, during deposits or withdrawals through Touch 'n Go, GrabPay, Boost dan FPX, and across every session on our platform. We process

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your data under applicable Malaysian data protection law, and access to our services depends on local law and is available where local law permits. Data is stored on secured servers and is not shared with third parties except where required to complete a transaction, comply with
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a legal obligation, or operate a service you have specifically requested. We do not sell your personal data. Retention periods vary by data category — account records are held for as long as your account remains active plus any period required by law thereafter. Players in
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Kuala Lumpur and across Malaysia are subject to the same data-handling standards described here.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written request to our dedicated privacy inbox. We acknowledge all data-related queries within 24 hours and provide a full response within seven working days of receiving your request.

Live Chat Support Our live chat team is available around the clock. For data access or deletion requests, start a chat session and an agent will route your query to our privacy team without delay.

In-Account Help Centre Log in to your kis711 account and navigate to Help Centre to submit a privacy request directly. This channel keeps a record of your submission and our response in one place for your reference.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of the account lifecycle — from the moment you register to every deposit you make via Touch 'n Go or GrabPay.

Data We Collect

We collect your name, contact details, date of birth, and payment identifiers when you register. Transaction data — including amounts and method, such as Boost or FPX — is logged each time you deposit or withdraw.

Cookie Policy

Cookies on kis711 are used to keep your session active, remember your language preference, and measure page performance. You can manage cookie settings through your browser at any time without losing your account.

Account Security Measures

Passwords are hashed and never stored in plain text. Two-factor authentication is available for your account, and we monitor login attempts for unusual patterns to flag suspicious access before it becomes a problem.

Data Retention Schedule

Active account data is retained for as long as your account exists. Once an account is closed, we retain only what Malaysian law requires — typically transactional records for a statutory period — then securely delete the rest.

Third-Party Sharing

We share data with payment processors like Touch 'n Go and GrabPay solely to complete your transaction. We do not share your data with advertisers, data brokers, or any unrelated third party.

Your Rights and How to Act on Them

You have the right to access, correct, or request deletion of your personal data. Submit a request via email or live chat and we will action it within seven working days, in line with applicable Malaysian law.

Your Privacy Questions Answered

These are the questions we receive most often about data privacy on kis711. If your question is not covered below, reach out via live chat or email and our privacy team will respond within one working day.

We collect your full name, email address, phone number, date of birth, and payment method identifiers — for example, the reference linked to your Touch 'n Go or GrabPay account. Device and session data is also collected to secure your account.

Payment data is passed directly to the respective payment processor — Boost or FPX — over an encrypted connection. We store only the transaction reference and amount; we do not store your full payment credentials on our servers.

Yes. Submit a data access request through our Help Centre or by emailing our privacy team. We will compile and send your data summary within seven working days, as required under applicable Malaysian data protection law.

Start a live chat or email us with your deletion request. We will remove your data from active systems within 30 days, retaining only what Malaysian law requires us to keep for statutory record-keeping purposes.

No. We do not sell or share your personal data with advertisers or data brokers. Data is shared only with payment processors and service providers who are contractually bound to handle it in line with this Privacy Policy.

After account closure, we retain transactional and identity records for the period required by Malaysian law, typically between five and seven years. All other data is securely deleted once the mandatory retention window expires.

Contact our live chat team immediately. We will lock your account, investigate the incident, and notify you of findings within 72 hours. Change your password and review your linked payment methods — Touch 'n Go, GrabPay, Boost dan FPX — right away.

How kis711 Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security

Data We Collect

Cookie Policy

Account Security Measures

Data Retention Schedule

Third-Party Sharing

Your Rights and How to Act on Them

Your Privacy Questions Answered

01 What personal data does kis711 collect from me?

02 How is my payment data handled when I use Boost or FPX?

03 Can I request a copy of the data kis711 holds on me?

04 How do I ask kis711 to delete my personal data?

05 Does kis711 share my data with third parties for marketing?

06 How long does kis711 keep my account data after I close my account?

07 What should I do if I think my kis711 account data has been compromised?

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